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Frequently Asked Questions

You ask, we answer.

1. What services do you offer?

We offer private and bespoke tours tailored to your preferences. You can enjoy personalized experiences like city tours, cultural trips, and private transfers. We also offer a small, personalized walking tour of Zagreb.

2. What is a bespoke tour?

A bespoke tour is a custom-made tour designed just for you! You tell us your interests, and we’ll create a unique itinerary to match. Whether it’s history, food, or nature, we can make it happen.

3. Are the tours only for individuals, or can I join a group?

Our tours are private, which means it’s just you and your group. The only exception is our small Zagreb walking tour, which is a small group experience, designed for a more intimate feel.

4. How many people can join a private tour?

Private tours can accommodate any group size, from solo travelers to large groups. Just let us know how many people are in your group, and we’ll plan accordingly.

5. How do I book a tour?

You can easily book some tours directly through our website. For others, you can inquire first, and once availability is confirmed, you can proceed with payment via PayPal or bank transfer. For tours that are available for immediate booking, simply select the tour you’d like, fill out the booking form, and we’ll confirm your reservation. If you’re looking for a customized tour, just contact us directly, and we’ll work together to create the perfect experience for you.

6. What is included in the private transfer service?

Our private transfer service includes comfortable, door-to-door transportation from your starting location to your destination. Whether you’re traveling to a hotel, airport, or a tour starting point, we’ve got you covered.

7. Can I customize my tour itinerary?

Yes, absolutely! Our tours are fully customizable. Share your preferences with us, and we will adjust the itinerary to match your interests.

8. What happens if I need to cancel or reschedule my tour?

We understand plans can change! You can cancel or reschedule your tour, but please check our cancellation policy for any applicable fees.

9. Do you provide guides who speak different languages?

While most of our tours are conducted in English, we can arrange guides who speak other languages upon request. Just let us know your preferred language before booking, and we’ll make sure to accommodate your needs. Feel free to make an inquiry!

10. Is there a minimum age for tours?

We welcome guests of all ages! Some tours may have age recommendations or restrictions depending on the nature of the activity, so feel free to ask before booking if you have any concerns.

11. Are the tours accessible for people with disabilities?

We strive to make our tours as accessible as possible. Please contact us in advance to discuss your specific needs so we can arrange the best experience for you.

12. Do you offer tours year-round?

Yes! We offer tours throughout the year. However, some tours may be affected by weather conditions or holidays, so it’s always best to check availability before booking.

13. Can I bring my pet on the tour?

We love animals, but some tours may not be suitable for pets. Please contact us beforehand to confirm if your furry friend can join!

If you have any more questions, feel free to get in touch with us directly. We’re here to help!

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